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Marketing & Customers

35 practical guides to help you make better decisions about marketing & customers.

Marketing & Customers

Small Business Saturday Ideas for Restaurants

Small Business Saturday ideas for restaurants — promos, gift card pushes, and local partnerships that turn Nov 28 shoppers into year-round regulars.

5 min read · 2026-09-04
Marketing & Customers

Halloween Promotion Ideas for Restaurants

Halloween promotion ideas for restaurants — themed specials, family events, and costume-night promos that make money, plus a free profit planner.

4 min read · 2026-08-31
Marketing & Customers

Oktoberfest Ideas for Restaurants

Practical Oktoberfest ideas for restaurants — menu specials, beer pricing, events, and promos that fill slow fall weeknights and actually make money.

4 min read · 2026-08-30
Marketing & Customers

How to Sell Thanksgiving To-Go Meals at Your Restaurant

Turn Thanksgiving into your biggest prepaid sales day. Price the package, cap orders, take prepaid pre-orders online, and run a pickup schedule that works.

5 min read · 2026-08-29
Marketing & Customers

How to Start a Restaurant Subscription Program

Restaurant subscriptions turn regulars into prepaid, predictable revenue. Here's how to price a membership, run the math, and launch one without losing money.

5 min read · 2026-08-24
Marketing & Customers

How to Increase Lunch Sales at Your Restaurant

Proven ways to increase lunch sales — value combos that hold margin, a 30-minute service promise, pickup pre-orders, and office catering that fills slow weekdays.

4 min read · 2026-08-21
Marketing & Customers

How to Book Holiday Parties at Your Restaurant

Holiday party bookings are won in August, not November. Build fixed packages, set deposits and minimums, and fill December before competitors start calling.

5 min read · 2026-08-04
Marketing & Customers

How to Prepare Your Restaurant for Football Season

Turn football season into your most profitable stretch: game day specials that hold margin, staffing plans, takeout wings, and promos that fill slow Sundays.

4 min read · 2026-08-02
Marketing & Customers

How to Get Your Restaurant Recommended by ChatGPT and AI Search

Diners now ask AI where to eat, and most restaurants never get named. Here's how to make your restaurant the one ChatGPT, Gemini, and Google AI Overviews recommend.

5 min read · 2026-08-01
Marketing & Customers

Is Restaurant Week Worth It for Restaurants?

Restaurant Week can fill seats or quietly lose money. Here's how to decide if it's worth it, price your prix fixe, and turn one-time deal hunters into regulars.

4 min read · 2026-07-27
Marketing & Customers

Photography Tips to Make Food Look Great

Great food photos sell dishes on your menu, website, and Instagram. How to shoot appetizing restaurant photos with a phone, natural light, and simple tricks.

4 min read · 2026-07-09
Marketing & Customers

Measuring Marketing ROI for Your Restaurant

Most restaurants spend on marketing and hope. How to actually measure marketing ROI, which numbers matter, and how to stop paying for channels that don't work.

3 min read · 2026-07-09
Marketing & Customers

How to Win Back Lost Customers

Winning back a lapsed regular is far cheaper than finding a new one. How to spot customers slipping away, reach out the right way, and bring them back.

4 min read · 2026-07-09
Marketing & Customers

How to Use Third-Party Delivery Apps Profitably

Delivery apps take 15-30% commission. How to price for it, use the apps for customer acquisition, and move loyal diners to commission-free ordering.

3 min read · 2026-07-09
Marketing & Customers

Creating a Referral Program for Diners

A referral program turns happy diners into your cheapest marketing channel. Here's how to design one that actually gets used.

4 min read · 2026-07-09
Marketing & Customers

Community Events That Drive Foot Traffic

Community events turn your restaurant into a local gathering spot and fill slow nights. Event ideas that drive foot traffic, and how to run them profitably.

4 min read · 2026-07-09
Marketing & Customers

Building a Brand Story Customers Remember

A clear brand story makes your restaurant memorable and worth choosing over the place next door. Here's how to build one that customers actually remember and repeat.

4 min read · 2026-07-09
Marketing & Customers

Text Message Marketing for Restaurants

Texts get opened in minutes, making SMS the most powerful way to fill a slow night fast. Here's how to build a list, stay legal, and send messages that drive orders.

3 min read · 2026-07-08
Marketing & Customers

Restaurant Social Media Content Ideas

Stuck on what to post? Here are restaurant social media content ideas that actually fill tables, organized into a simple weekly rhythm you can run in minutes a day.

4 min read · 2026-07-08
Marketing & Customers

Partnering With Local Businesses for Promotion

Local business partnerships are free marketing money can't buy. How to find partners, structure win-win promotions, and turn neighbors into a referral engine.

3 min read · 2026-07-08
Marketing & Customers

How to Run a Successful Happy Hour

A well-run happy hour fills your slowest hours at a profit. How to set times, price offers, design the menu, and promote it so you make money, not give it away.

3 min read · 2026-07-08
Marketing & Customers

How to Plan a Grand Opening Event

A restaurant grand opening sets the tone for everything after. Here's a step-by-step timeline, budget, and checklist to pack the house and win regulars from day one.

3 min read · 2026-07-08
Marketing & Customers

How to Increase Repeat Customers

Repeat customers are cheaper and more profitable than new ones. Here's how to turn first-time diners into regulars with follow-up, loyalty, and reasons to return.

3 min read · 2026-07-08
Marketing & Customers

How to Handle Online Reputation Management

Reviews make or break a restaurant. Here's how to manage your online reputation — get more good reviews, respond to bad ones, and turn feedback into more customers.

4 min read · 2026-07-08
Marketing & Customers

How to Build a Restaurant Website That Converts

Most restaurant websites lose customers. How to build one that converts visitors into orders and reservations — the pages, layout, and features that matter.

4 min read · 2026-07-08
Marketing & Customers

Holiday and Seasonal Promotion Ideas

Holidays and seasons are built-in reasons for people to dine out. Here's a calendar of restaurant promotion ideas and how to plan them early so you capture the rush.

3 min read · 2026-07-08
Marketing & Customers

Getting Featured by Local Food Bloggers

A local food blogger post can pack your dining room for weeks. How to find the right ones, pitch without being ignored, and turn one feature into lasting buzz.

3 min read · 2026-07-08
Marketing & Customers

Setting Up Google Business Profile for Restaurants

Your Google Business Profile is the most valuable free marketing you own. Here's how to set it up right so nearby diners find you first — step by step.

3 min read · 2026-07-07
Marketing & Customers

Running a Restaurant Loyalty Program

A loyalty program turns occasional guests into regulars and pays for itself in repeat visits. Here's how to design and run one that actually works.

3 min read · 2026-07-07
Marketing & Customers

Low-Cost Marketing Ideas for Restaurants

You don't need an ad budget to fill tables. Here are proven low-cost restaurant marketing ideas that drive real traffic — most free, all doable this week.

3 min read · 2026-07-07
Marketing & Customers

Local SEO for Restaurants: A Starter Guide

Local SEO is how nearby diners find you on Google. This starter guide breaks down the handful of things that actually move a restaurant's local ranking.

3 min read · 2026-07-07
Marketing & Customers

How to Use Instagram to Fill Tables

Instagram turns great-looking food into walk-in traffic — for free. A practical, no-agency system for using Instagram to actually fill your tables.

3 min read · 2026-07-07
Marketing & Customers

How to Respond to Negative Reviews

A bad review isn't a crisis — it's a chance to show every future reader how you handle problems. Here's how to respond to negative restaurant reviews the right way.

3 min read · 2026-07-07
Marketing & Customers

How to Get More Google Reviews

More Google reviews mean higher local ranking and more walk-ins. Here's a simple, ethical system to get more reviews for your restaurant — starting today.

3 min read · 2026-07-07
Marketing & Customers

Building an Email List for Your Restaurant

An email list is the highest-ROI marketing a restaurant can own — a direct line to past guests you don't rent from any algorithm. Here's how to build one.

3 min read · 2026-07-07